Dear Heather and Bill,
You two went above and beyond the call of duty at the Goodguys show in Columbus. After our car was hit while parked at a camp ground on Friday night we thought our weekend was ruined. The one on one attention you gave us on Saturday at the show made us feel confident that our claim would be handled promptly and on our terms. We walked away thinking you were too good to be true!
Thanks again,
—Mrs. Schmid
